Outhour
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FOR UK ROOFERS

Never miss a storm damage call again.

Outhour answers your calls and WhatsApp while you're on a pitch. Captures emergency leaks, quote requests and insurance jobs. Uses your existing number.

Try Outhour free →

30 days free · No card · Uses your existing number

Roofers lose the biggest jobs to a phone they can't reach.

You can't answer from a roof.

Hands on tiles. Phone in the van. Storms bring a flood of calls — and you miss every one of them.

Leak callouts go to whoever's quickest.

Water coming through the ceiling? Customers ring three roofers before someone shows up. Voicemail puts you last in the queue.

Insurance jobs need fast quotes.

Loss adjusters and homeowners need a number in hours, not days. Miss the first call and the job's gone.

Outhour knows what to ask a roofing customer.

For every call
  • What's the issue? (leak, missing tiles, storm damage, full reroof)
  • Is water coming in right now?
  • What's the postcode and property type?
  • Best number to call back?
If it's an emergency leak
  • Where is the water coming in?
  • Have they contained it (buckets, tarp)?
  • How urgent — minutes or hours?
  • Texts you with the urgency flag
For quotes and reroofs
  • What's the property — house, bungalow, commercial?
  • Tile type if they know?
  • Single storey or above?
  • Books a quote visit into your calendar
WHATSAPP

Here's a stormy Sunday enquiry.

Customer
Hi, the storm has blown a load of tiles off my roof and water's coming in upstairs
Outhour
Oh no, that's not good. Where's the water coming in — one room or spreading?
Customer
Just the back bedroom for now, I've put towels down
Outhour
Good thinking. What's your postcode?
Customer
LS17 7BD
Outhour
You're covered. Mike can come out today between 3 and 5pm to tarp it up and stop more water — full repair would be later in the week. Does that work?
Customer
Yes please, anything to stop the water
Outhour
Booked in for between 3 and 5pm today. What's your name and is this the best number to text on?
Customer
Sarah, yes this number
Outhour
Cheers Sarah — Mike will text when he's 20 minutes away. If the leak gets significantly worse before then, message back here.
Pricing

One price. No surprises.

Pro
For trades juggling calls, texts and WhatsApp
£29/mo
30 days free · No card · Cancel anytime
  • Uses your existing number
  • Answers calls, SMS and WhatsApp
  • Books jobs into your calendar
  • Texts you instantly for emergencies
  • Chases invoices automatically
Try Outhour free →
FAQ

Common questions

Can Outhour handle insurance jobs?+

Yes. It captures whether the customer's claiming on insurance, the loss adjuster details if they have them, and books a quote visit accordingly.

Does it know to differentiate emergencies from quote requests?+

Yes. Outhour asks whether water's coming in right now, whether tiles are off, and flags urgent jobs immediately while routine quotes go into your calendar.

What if a customer wants a rough quote on the phone?+

Outhour gives ballpark ranges based on your guidance (e.g. "tarp jobs typically £150-£300, full reroofs from £4,000"). For real quotes, it books a site visit.

I work mostly off referrals — can Outhour capture how they heard about me?+

Yes. You can add "where did you hear about us" as a standard question and Outhour will ask every caller.

My phone signal's rubbish on roofs. Will I still get the alerts?+

Outhour saves every conversation and message to your dashboard — you'll see them all the moment you've got signal again.

Back on the roof. We'll handle the calls.

Try Outhour free →

30 days free · No card · 8-minute setup