FOR UK ELECTRICIANS

Never miss a fault callout again.

Outhour answers your phone and WhatsApp while you're in a consumer unit. Books urgent callouts, EICR enquiries and quotes. Uses your existing number.

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30 days free · No card · Uses your existing number

Electricians lose work every week to a phone they can't answer.

Live wires don't pause for calls.

Hands in a board. Phone in the van. By the time you check it, someone's lost power and rung the next sparky on Google.

EICR enquiries dry up fast.

Landlords ring around for certificates. They book the first electrician who answers. Voicemail loses you the job before you've even seen the property.

Voicemails leave you guessing.

"Hi, it's about an electrical issue, ring me back" — no postcode, no urgency, no idea if it's a tripped breaker or a full rewire.

Outhour knows what to ask an electrical customer.

Generic answering services take a message. Outhour captures what actually matters.

For every call

What's the issue? (no power, tripping breaker, light not working, etc.)
Is it an emergency right now?
What's the postcode?
Best number to call back on?

If it's a fault

Has power gone off completely or just one circuit?
Have they tried the consumer unit?
How long has it been off?
Texts you immediately with urgency flag

For installs and EICRs

Type of work? (rewire, fuse board, EICR, new sockets)
Property type and rough age?
Number of bedrooms / scope of job?
Books a quote visit into your calendar

Here's a Tuesday afternoon enquiry.

Customer

Hi, half my house has lost power — kitchen and upstairs. Is that something you can come look at?

Outhour

Hi there! Sounds like a circuit's tripped. Quick check — when you went to the consumer unit, was one of the switches flipped down?

Customer

Yeah it was, I flipped it back up but it tripped straight away

Outhour

OK that's a fault on the circuit then, not just a one-off trip. What's your postcode?

Customer

LS6 3AB

Outhour

You're covered. This is the kind of thing we'd want to look at today if you've got no kitchen power. Dave can be with you between 4 and 6pm — does that work?

Customer

Yes please, that'd be brilliant

Outhour

Booked in. What's your name and is this the best number?

Customer

Sarah Whitfield, yes this number

Outhour

Cheers Sarah, Dave will text you when he's 20 minutes out. Try not to use that circuit until he's there.

Pricing

One price. No surprises.

Pro

For trades juggling calls, texts and WhatsApp

£29/mo

30 days free · No card · Cancel anytime

Uses your existing number
Answers calls, SMS and WhatsApp
Books jobs into your calendar
Texts you instantly for emergencies
Chases invoices automatically

Try Outhour free →

FAQ

Common questions

Can Outhour handle emergency callouts?+

Yes. You set the rules — for example, no power or burning smells flag as emergency and text you immediately. Routine enquiries go into your calendar.

What if a customer asks for a quote on the phone?+

Outhour gives ballpark figures based on your price guidance (e.g. "consumer unit replacements typically £450-£700"). For anything that needs a site visit, it books a quote appointment.

Does it know to ask about EICRs and landlord certificates?+

Yes. You can set up Outhour to recognise landlord enquiries and capture property details, tenant arrangements, and certificate deadlines.

I'm NICEIC / NAPIT registered — does Outhour mention that?+

Yes. You add your registration details during setup and Outhour mentions them when customers ask about credentials.

My work is mostly via WhatsApp now. Does Outhour use it?+

Yes — WhatsApp is our main channel. Outhour replies to messages, including photos of consumer units or faulty fittings, and books straight from the conversation.

Back to the board. We'll handle the phone.

Try Outhour free →

30 days free · No card · 8-minute setup